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Choose the enquiry that fits your needs, from separation advice and trials to support for an installed machine.

Sample testing

Check feasibility and operating conditions using your actual material.

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Demo rental

Evaluate a centrifuge in your own process or where a sample cannot leave the site.

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Enquiries

Discuss model selection, specifications, quotations or a separation question.

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Not sure which route to choose?

Start with an enquiry. Tell us what you would like to separate and we will recommend the next step.

Already using our equipment?

Inspection & maintenance

Discuss routine checks, servicing and planned downtime.

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Repairs

Tell us about a fault or a concerning symptom.

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Parts

Identify and arrange replacement parts or spares.

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A nameplate photograph showing the model and serial number helps us review support enquiries.

Telephone: +81-6-6458-8101 · Frequently asked questions

Contacting us from overseas

Please include your country, installation location and time zone in your enquiry. Email or the enquiry form is a useful way to share the machine details and your requirements.

For telephone discussions or on-site operating instruction, please tell us your preferred language. We will confirm the available communication arrangements in advance.